COVID-19 Operations Update. Click here for more information.
COVID-19 Operations Update. Click here for more information.
Posted by: katytrent / Category: General
Date August 3, 2020
The Township of Schaumburg food pantry has resumed client choice operations by appointment. Schaumburg Township residents are welcome to visit the pantry twice a month by appointment, simply by calling (847) 884-0030 ex. 1013. The pantry will be open Monday, Wednesday, Friday: 9:30am – 1:30pm and Tuesday, Thursday: 12:00pm – 4:00pm.
We ask that residents bring a current piece of mail that has been issued within the last 30 days as proof of residency, to each appointment. Please enter through the Township Main Entrance for your appointment. The North Entrance is closed. Residents can search for which Township they reside in here or call the Township at 847-884-0030 to determine residency.
At this time, the pantry can best utilize monetary donations as they allow us to purchase goods based on the needs of our clients at wholesale prices. Checks can be dropped off at the Township or mailed to the building (Attn: Food Pantry) and should be made out to the Township of Schaumburg with ‘food pantry’ in the memo section. Donations can also be made online through our website. Please remember to signify the donation should be made to the Food Pantry. Contactless in-kind food donations can be dropped off any time the building is open in the Township parking lot. Please call ahead before making a large food donations.
Date: May 29, 2020
The Township of Schaumburg will reopen its office building to the public beginning Monday, June 1, 2020. We truly appreciate your patience, support and assistance during this time and look forward to welcoming the public back to the Township!
The Township offices will be open Monday – Friday from 8:30-5pm and in-person appointments will resume as needed. However, we encourage residents to complete virtual appointments where possible. All remote services and virtual programming, etc. will continue until further notice.
Please be mindful that the Township will look a bit different when we reopen to the public. We ask visitors and staff to adhere to social distancing standards, to wear masks and to use available hand sanitizer stations while in the building. For those who are medically unable to wear a mask please call us to assist you. We also ask that if you are feeling ill, are exhibiting any COVID-19 symptoms or have had a potential exposure to COVID-19, to stay home and call the Township to reschedule your appointment. We have added safety shields to reception areas and increased cleaning throughout the building with special attention to frequently touched surfaces. These practices are meant to protect both visitors and staff, especially the most vulnerable to COVID-19 such as older adults and the immunocompromised.
The food pantry will remain a drive through service on Tuesdays and Thursdays from 1-3pm. Residents are asked to bring a photo ID and to limit visits to twice a month. Residents can search for which Township they reside in here or call the Township at 847-884-0030 to determine residency. Homebound food delivery will also continue for those residents unable to travel to the Township. The Township’s community food table inside the building will not be available upon reopening. Please note that Welfare Services will be closed to appointments from 12-5pm on Tuesdays and Thursdays due to pantry operations.
At this time, the pantry can best utilize monetary donations as they allow us to purchase goods based on the needs of our clients at wholesale prices. Checks can be dropped off at the Township or mailed to the building (Attn: Food Pantry) and should be made out to the Township of Schaumburg with ‘food pantry’ in the memo section. Donations can also be made online through our website schaumburgtownship.org. Please remember to signify the donation should be made to the Food Pantry. Contactless in-kind food donations can be dropped off any time the building is open in the Township parking lot. Please call ahead before making a large food donations.
Transportation Services will continue rides to dialysis and medical appointments. Passengers will be limited to adhere to appropriate social distancing practices. To make an appointment, please call 847-884-0030.
All Additional Services and Departments
The Assessor’s Office, Disability Services, Senior Services and Welfare Services will continue to support residents remotely, though in-person appointments are available as needed. Staff can assist with ongoing federal and state programs concerning property taxes, food assistance, financial assistance, Medicare, Medicaid and more.
Onsite programming will continue to be suspended until further notice. However, we will continue to offer and expand our virtual offerings to keep residents engaged and to combat social isolation. Our virtual programming information can be found here.
Passports and notary services will be conducted temporarily on an appointment basis. To make an appointment please call 847-285-4561 or 847-884-0030. It is important to note that the Department of State has not yet reopened, thus there will be a significant delay in passport processing. We will continue to share updates on the status of passport processing times as they become available.
The Community Health Nurse will accept A1C appointments, will continue virtual programming, including the weekly virtual diabetes support group.
Kenneth Young Center will continue to operate remotely and out of their Elk Grove Offices. For more information on their operations, please visit here or call 847−524−8800.
The Illinois Department of Veterans’ Affairs Veteran Services Officer,VSO, will continue to assist residents remotely until later this year. The VSO, Shynae Murphy, can be reached at Shynae.email@example.com or 217-836-6691.
We remain dedicated to providing the plethora of much-needed services to our residents – especially in their time of need. We are thankful for our wonderful community and your continued support and wholeheartedly welcome you back to the Township of Schaumburg offices.
Date: May 1, 2020
The Township of Schaumburg remains steadfast in our commitment to serve the community in these uncertain times. Following the extension of Governor Pritzker’s stay-at-home order, the Township will modify some emergency operations beginning May 1st. The food pantry will continue to operate a drive-through distribution every Tuesday and Thursday from 1-3pm. However, residents will be asked to present a photo ID. In order to ensure we can serve as many people as possible with our available resources, we are asking that residents limit their visits to the drive through pantry to twice a month.
The Township of Schaumburg serves parts of Elk Grove Village, Hanover Park, Hoffman Estates, Rolling Meadows, Roselle, Schaumburg and Streamwood. Our boundaries are roughly Barrington Road to the west, route 90 to the north, route 53 to the east and route 390 to the south. If you are unsure which Township you live in, you can visit http://isgs.illinois.edu/plss and enter your address or you can call us at 847-884-0030.
Transportation Services will continue dialysis appointments, critical medical appointments and homebound food delivery. Please contact Transportation Services for more information. The Assessor’s Office, Disability, Senior and Welfare Services will continue to offering services online. Staff can share resources and register you for ongoing federal and state assistance programs, virtual events and more.
Below is a flyer with additional food resources and a listing of surrounding Townships. Please do not hesitate to reach out with questions at 847-884-0030. Additional contact information for each department is also listed below.
To reach a specific department, please call:
To reach a department director please email:
Date: March 21, 2020
Following the direction of Governor Pritzker’s “shelter-at-home” order, the Township of Schaumburg has temporarily changed our operations by reducing staff hours and limiting public access to the building. However, Township staff have been working hard to continue all essential services to support the community in its time of need.
The building is currently closed to visitors. Staff will be onsite Tuesdays and Thursdays and working remotely throughout the week.
The Township of Schaumburg Food Pantry is open for drive-through pick-up at One Illinois Blvd, Hoffman Estates, IL 60169 on Tuesdays and Thursdays from 1-3pm. Township staff have pre-packed bags with a variety of essential items. No appointment is necessary. Homebound residents in need of food assistance can call any department listed below. For additional information regarding the pantry, please call 847-732-7166.
Transportation Service to dialysis and critical medical appointments will continue. All rides will be made with one passenger to ensure the safety of the rider and driver. To make an appointment, please call 630-445-9048. Critical medical appointments will be assessed on a case-by-case basis.
The Assessor’s Office and Disability, Senior and Welfare Services will be able to assist the community over the phone or virtually. Staff can share resources and register you for ongoing federal and state assistance programs and more. All programs and events are canceled until April 18th.
To reach a specific department, please call:
To reach a department director please email:
If you are looking for ways to help through the Township, we are in need of food pantry donations. We accept in-kind food donations and monetary donations to purchase food through our partnership with the Greater Chicago Food Depository. All food donations can be made Tuesdays and Thursdays from 9-1pm. Checks should be made out to the Township of Schaumburg with Food Pantry in the memo section. Donations can also be made online through our website schaumburgtownship.org. Please remember to signify the donation should be made to the Food Pantry.
It is the Township’s goal to remain a resource to the community and we hope to help as many people as possible. We ask that our generous and kind community band together to help each other at this unprecedented time. The Township Board, Administrator and staff will continue to evaluate the evolving situation. If you are experiencing a hardship of any kind – food or otherwise – we encourage you to call the Township or email our directors as listed above so we can offer assistance.
Date: March 18, 2020
Today, the Township was informed of a possible third-hand COVID-19 exposure of an employee. The employee’s family member may have been exposed to someone who tested positive for COVID-19. That staff member has not been in the office since Tuesday March 17th and is free of symptoms, as is the family member. According to the CDC and Cook County Department of Public Health, the risk of contracting the virus is greatly reduced for those with third-level exposure to COVID-19 unless they exhibit symptoms of the virus.
It cannot be overstated that neither the employee nor their family member has tested positive for COVID-19.
Out an abundance of caution, the Township is closing the building for sanitization. The Township will reopen Monday, March 23rd, 2020 at 8:30 am. Transportation services for dialysis will continue as scheduled. The pantry will be closed during the deep clean. Clients with scheduled appointments will be rescheduled to next week. If there is an emergency food need, residents should contact other pantries in the area. Local pantry contact information, hours and addresses are below. Please call ahead to ensure hours and operations have not changed.
Township department directors and staff will be working remotely where possible. To reach a department director please email:
As mentioned, we are following the guidelines set by our local and national health authorities, even though third-level exposure risk is low. We care deeply about the safety of our staff and the community and will continue connecting with the community virtually until we can reopen the building.
Date: March 16, 2020
The Township of Schaumburg Board of Trustees has closely followed the ongoing developments with the COVID-19 (coronavirus) outbreak. In an effort to follow the guidelines set by the Centers for Disease Control (CDC) and the Illinois Department of Public Health (IDPH), the Board has decided to take additional precautions until further notice. Including:
We remain committed to serving the community during these challenging times and will regularly assess the situation. Updates will be posted on our website (schaumburgtownship.org) and social media pages (Facebook: @SchaumburgTownship and @ TOSDeafServices and Twitter:@SchaumburgTwp). Though we are limiting in-person contact, staff remain available for assistance at 847-884-0030.
Date: March 12, 2020
Like everyone around the world, the Township is closely monitoring the evolving impact of COVID-19 (coronavirus). We are carefully following guidance from the Centers for Disease Control (CDC), the Illinois Department of Public Health (IDPH) and the Illinois Department on Aging (IDOA) in the interest of the health and safety of our residents. Effective March 13, 2020, the Township is canceling all group activities while the building is open through March 31, 2020. Future cancellations will be assessed by the Township Board of Trustees, Administrator and staff. We do not take canceling programming lightly but are proceeding with an abundance of caution to limit the spread of coronavirus in our area. To date, there have been no cases of coronavirus connected to the Township facility or programs.
The Township WILL continue all other services such as benefit assistance, AARP Foundation Tax-Aide, transportation, food pantry, passports, Assessor’s Office and more. We are also working to move any social programs online where possible to continue serving the community and battle social isolation. Furthermore, for the safety of our staff and public, the Township has already increased cleaning of common areas and buses. The Township will also continue to be a polling place for the primary elections on March 17, 2020.
Staff will be available to assist those unable to come to the Township via phone, email or otherwise. We encourage all community members that are not feeling well to stay home and seek medical attention as needed. The CDC has several resources available online on the steps to prevent illness. Those can be found here: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fprevention-treatment.html
We believe it is our responsibility to continue providing access to much needed services and quality assistance to the community in the safest way possible. We will continue to stay abreast on the evolving landscape surrounding coronavirus. As mentioned the Township Board of Trustees, Administrator and staff will assess all precautionary measures regularly and will share updates on our website (schaumburgtownship.org) and social media pages (Facebook: @SchaumburgTownship and @ TOSDeafServices and Twitter:@SchaumburgTwp). Please don’t hesitate to call us for further information at 847-884-0030.