Frequently Asked Questions
Where is Schaumburg Township located?
We are located east of Salem Drive and west of Roselle Road next to the Schaumburg Post Office. You can find the Town Hall building on the east corner of Schaumburg Road and Illinois Boulevard.
Why are you called Schaumburg Township when you are located in Hoffman Estates?
The Town Hall building was originally located at “The Buttery” on Roselle Road in Schaumburg and subsequently moved to the old “Blackhawk School” in Hoffman Estates back in 1977. The Town Hall is located in the center of the township area. After many years, the old school was torn down and a new building was constructed on the same site.
What is a township?
Township government established in 1850 is the earliest form of government. There are 1,432 Townships in Illinois. Townships are considered a local unit of government but are uniquely different from other local units of government such as villages which are considered municipalities. Currently, townships operate within 20 states of the nation. Townships focus primarily on the human service needs of the community as well as the road and bridges in the unincorporated areas of the township. Schaumburg Township provides a vast array of services to the senior, disabled, low-income and youth populations residing within the township boundaries. Additional services are also provided through the Assessor’s Office and Clerk’s Office to all township residents. Villages tend to offer very different services i.e. public works, police & fire departments, permits and registrations, etc.
Are Schaumburg Township services provided only to Schaumburg residents?
No. We encompass approximately 32 square miles of land located within seven villages. Those villages include Elk Grove, Hanover Park, Hoffman Estates, Rolling Meadows, Roselle, Schaumburg and Streamwood including all of the unincorporated areas. Our population (2000 Census) exceeds 134,000 residents. Our services are available to all of the residents within the township.
Why is unincorporated Schaumburg Township different from incorporated?
Law states that an unincorporated area is a region of land that is not part of a municipality (village). This means that home owners within the unincorporated areas of Schaumburg Township do not have available to them some of the services provided by their village such as water, sewer and emergency response (e.g. fire and police). Those services are provided by the county or the Fire Protection District. Cook County governs the use of the land in unincorporated Schaumburg Township therefore resident complaints, concerns and questions regarding land, neighbor disputes and services should be directed to Cook County. The Schaumburg Township Highway Department is responsible for the roads in the unincorporated areas of the township therefore all building construction, refuse services or concerns, questions and/or complaints regarding the roads should be directed to the Highway Department.
Do I live in the unincorporated or incorporated area of Schaumburg Township?
Because the unincorporated and incorporated boundaries of Schaumburg Township do not run in a straight line it would be difficult for any new resident to tell whether or not they live in the unincorporated or incorporated area of the township. If your neighbor is in unincorporated it does not necessarily mean you are as well. This question should always be directed to the Assessor’s office here at the township.
I live in unincorporated Schaumburg Township, is there something I need to know?
New residents living in the unincorporated area are required to follow the county (Cook County) and Schaumburg Township ordinances. An example of an ordinance includes Cook County Vehicle Stickers. All vehicles registered to an address within the unincorporated area of Schaumburg Township are required to display Cook County Vehicle Stickers all year around (new stickers need to be displayed by July 1st of each year to avoid late fee and/or fine). Another example of an ordinance includes Schaumburg Township Road Permits. All vehicles doing construction while using the unincorporated roads of Schaumburg Township must apply for a road permit or possibly be held liable for damages and/or fines related to road use without a permit.
I just moved to the unincorporated area and I need to setup refuse service, can I choose any company for this service?
Due to the Schaumburg Township Road & Bridge Ordinance relating to use of the unincorporated roads, you may not choose a company for refuse pickup. Schaumburg Township has a contract with ARC Disposal until December 2011, and at that time a new vendor will be chosen via the bid process by Schaumburg Township and notice will be mailed to inform residents of the new service provider.
Arc Disposal (847) 981-0091
Can you recommend a local business such as a plumber, lawyer or handyman?
Besides offering residents referrals to human service agencies or other non-profit or governmental agencies, Schaumburg Township cannot refer you to a local private business and/or individual. We recommend always researching a business and/or individual prior to using them. You can always contact the Better Business Bureau (BBB) or Schaumburg Business Association to assist you with your search.
Schaumburg Business Association
Hoffman Estates Chamber of Commerce
What help is available to individuals and/or families who are unemployed and have no money for food, rent, or utilities?
The Schaumburg Township General Assistance Department works hard to serve those residents who have fallen on hard times. General Assistance, Emergency Assistance and the Food Pantry are available to those residents in need. Please call the General Assistance Department if you or your family is in need of this type of assistance. Appointments are required for all visits.
I can no longer drive and need to see my doctor, can you help me?
The Schaumburg Township Transportation Department as well the Senior and Disability Services Department can assist you with your transportation needs if you are 65 years of age or older or at least 18 years of age with proof of permanent disability. Please call to be connected to a department that can assist you further with your transportation needs.
I am a senior and/or disabled citizen and I came into your office but could not receive the help I was looking for, why?
It is often assumed that our departments such as senior and disabled services can assist with everything affecting a person’s life. Although many services are provided, sometimes we will refer you to a more suitable agency for the assistance you are seeking. Each individual seen will have their needs assessed and will be provided with the services available to each department unfortunately some of the services sought cannot be provided by our departments. It is always recommended to call prior to walking-in, although walk-ins are seen on a first come, first served basis.
I am a parent looking for help with my teen, can you assist?
The Township's Spectrum Youth and Family Services department offers a variety of services to youth ages 10 to 25. Services include a Teen Center, individual and family counseling with certified counselors, field trips and youth outings/activities. Please call Spectrum Youth and Family Services for more information. Read more ››
I just received my Proposed Assessed Valuation in the mail and if there are errors, what now?
The Assessor’s Office can assist with appealing your assessed valuation as well as offer assistance with homeowner’s exemptions and senior freezes.
I need to get my U.S. Passport, but the local post office closed and I don’t want to go downtown, can you help me?
Many residents are surprised to know that we are an acceptance facility for U.S. Passport Applications. Our hours for this service are 8:30 AM – 4:30 PM, Monday thru Friday. You’ll need to bring a few items with you in order for your application to be processed. You will need 2 – 2x2 passport photos, a certified original birth certificate or original naturalization certificate, valid driver’s license or state ID and checks/money orders. Please call the Clerk’s Office for more information.